Shipping policy

Shipping & Delivery Policy

At Depack, we are committed to delivering your orders quickly, safely, and efficiently. As an online store supplying a variety of products that suit every lifestyle, we work with trusted shipping partners to ensure reliable delivery.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
Once your order is shipped, you will receive a confirmation message with delivery details.

Delivery Time

Standard delivery typically takes 1-3 business days, depending on your location.
Delivery times may vary due to high demand, holidays, or courier delays.
Remote areas may require additional delivery time.

Shipping Fees

Shipping costs are calculated at checkout based on your location.
We may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, tracking information will be provided (when available) so you can monitor your delivery.

Incorrect Address

Please ensure your shipping address is correct at checkout. Depack is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Delayed or Lost Packages

If your order is delayed beyond the estimated delivery time, please contact us and we will assist you. We will work with our shipping partners to resolve any delivery issues.